SecurEnds Access Request

Request the right access. For the right person. For the right amount of time.

Give users a familiar self-service experience while keeping governance, approvals, least privilege, fulfillment, and auditability built into every request.

Access Request
Request Cart · REQ draft
3 items
Finance Application · Viewer
Self request · 30 days
Cart
Finance Analyst Bundle
Access Template · multi-app
Template
Approved AI Agent
Governed agent access · pending submit
Review
One governed storefront for applications, entitlements, templates, IdP apps, AI agents, and service accounts.
The Challenge

Access requests are simple for users. Governing them is not.

Organizations need to make access easy to obtain without turning convenience into standing privilege, uncontrolled delegation, inconsistent approvals, or an audit trail scattered across emails, tickets, and spreadsheets.

🛒

Fragmented request experiences

Users often do not know which application, role, group, or permission they need—or where to request it.

🔐

Too much visible access

Showing every catalog item to every user increases confusion and can expose access that should not be requestable by that population.

👥

Uncontrolled requests for others

Organizations need precise control over who can request access on behalf of employees, peers, teams, or service accounts.

⏳

Standing access accumulates

Access granted for a temporary need can remain long after the business purpose has ended.

🔄

Complex approvals and fulfillment

Different access may require different approvers and different fulfillment paths—from direct provisioning to ITSM tickets.

📋

Audit evidence is difficult to reconstruct

Security and audit teams need the complete request, decision, approval, fulfillment, and status history in one place.

A Governed Self-Service Experience

Make requesting access feel familiar—without giving up control.

SecurEnds brings the application and entitlement catalog into a shopping-cart-style experience. Requesters can understand what they already have, what they are permitted to request, and what additional access is available—all according to organizational policy.

How It Works

From selection to fulfillment and expiration.

01

Choose Who

Request for yourself, permitted users, teams, or service accounts.

02

Select Access

Choose applications, entitlements, Access Templates, IdP apps, or AI agents.

03

Add Context

Capture business justification and, where required, an access start/end date.

04

Approve

Route through flexible multi-level approval workflows.

05

Fulfill

Provision directly, generate ITSM tickets, or use other configured fulfillment channels.

06

Track & Expire

Monitor the Request ID and automatically remove time-bound access when it expires.

SecurEnds Access Request Portal

Replace this area with the actual product screen showing My Access / Access for Others and the Select Access experience.

PRODUCT SCREENSHOT PLACEHOLDER Manage Access → Request Access → My Access / Access for Others / Service Account
Recommended: wide application screenshot
Request Catalog

One place to request multiple types of access.

Applications & Entitlements

Browse permitted applications and their requestable roles, groups, permissions, or other entitlements. Users can see existing access and request additions or removals.

Access Templates

Request reusable bundles of application access instead of selecting every entitlement individually. Frequently repeated combinations can be standardized into governed templates.

IdP Apps

Expose applications and groups already managed through an identity provider such as Okta without separately onboarding every downstream application into SecurEnds.

AI Agents

Provide a governed request path for access to approved AI agents from the same self-service experience.

Service Accounts

Request service accounts and manage their access, including adding or removing associated entitlements through governed workflows.

Multi-Item Requests

Add multiple applications and entitlements to the request cart, reducing repetitive request activity while retaining the required governance.

Application & Entitlement Catalog

Use an actual SecurEnds screenshot here to show catalog metadata such as application name, owner, type, entitlement name, description, type, and owner.

PRODUCT SCREENSHOT PLACEHOLDER Application Catalog / Entitlement Catalog / Current Access / Requestable Access
Policy-Driven Delegation

Control both what users can see and who they can request for.

Visibility Policy

Defines the applications and entitlements presented to a logged-in requester. The catalog experience can therefore be tailored to the population instead of exposing every available access item.

Applications Entitlements Catalog Visibility Request Eligibility

Scope Policy

Defines on whose behalf a requester is permitted to act. Organizations can govern scenarios such as managers requesting for their teams or other specifically permitted user populations.

Self Subordinates Permitted Users Service Accounts
Separation of concerns: visibility answers “What can this requester see and request?” while scope answers “For whom is this requester allowed to make the request?”
Flexible Approval Workflows

Route each request through the right decision makers.

Approval workflows can be designed around the organization's governance model. A request might route first to a manager, then to an application owner, and then to an entitlement owner—or follow a different sequence based on the access being requested.

✓
Multi-level approval workflows
✓
Manager, application-owner, entitlement-owner, or other approval stages
✓
Business justification can be mandatory or optional
✓
Approvers can review request context before making a decision
✓
Time-bound dates can be governed and, where configured, adjusted during approval
✓
Email notifications can keep requesters and approvers informed as status changes

Example approval path

Requested
User
Level 1
Manager
Level 2
App Owner
Level 3
Entitlement Owner
PRODUCT SCREENSHOT PLACEHOLDER Request approval detail / approver view / workflow status
Least Privilege & Time-Bound Access

Reduce standing access at the moment access is granted.

Periodic access reviews remain an important governance control, but organizations do not have to wait for the next review to remove access that was only needed temporarily. SecurEnds can incorporate time-bound access directly into the request process.

Just-in-time business need

User requests access when it is actually needed and provides the required justification.

Start: Oct 1 End: Oct 31
→

Systematic expiration

At the configured end of the approved period, the access can be removed through the associated fulfillment process rather than remaining indefinitely.

Reduce standing privilege Support least privilege

Mandatory

Require an expiration period for selected applications or entitlements.

Predetermined

Apply a defined duration when the organization already knows how long access should remain valid.

Flexible

Allow a requester to select a period and, where permitted, allow the approver to adjust it based on the business need.

Complete Request Audit Trail

Every request becomes a traceable governance object.

Request ID

REQ-10482

A single object for tracing the request from submission through approval and fulfillment.

Self Request Time Bound
Who requested?

Requester identity and timestamp

For whom?

Self, another user, or service account

What was requested?

Application, entitlement, template, IdP app, or AI agent

What was decided?

Pending, approved, rejected, revoked, or other configured state

Where is approval?

Current approval level and history

Was it fulfilled?

Direct provisioning, ticketing, email, and fulfillment status

Request Tracking Dashboard

Replace with the SecurEnds screen showing Request ID, approval status, fulfillment status, and request history.

PRODUCT SCREENSHOT PLACEHOLDER My Requests / Request Status / Approval History / Fulfillment Status
From Patterns to Simpler Requests

Turn frequently requested access combinations into reusable Access Templates.

When the same combinations of applications and entitlements repeatedly appear together, organizations can evaluate whether those patterns should become standardized Access Templates. Requesters can then select a governed bundle rather than repeatedly assembling the same access one item at a time.

Identity Provider Integration

Request access to apps already governed through your IdP.

If downstream applications are already represented in an identity provider such as Okta, SecurEnds can use the IdP as the integration point—bringing the relevant applications and groups into the request experience and provisioning approved access through the IdP.

SecurEnds Request + approval + governance
→
Identity Provider Example: Okta apps & groups
→
Downstream Apps Access delivered through the IdP
This can reduce the need to separately onboard every IdP-managed application into SecurEnds solely for the access-request use case.
ITSM-Compatible Operating Model

Keep the ServiceNow experience when the organization already has one.

Organizations do not have to replace an established ITSM front end to take advantage of SecurEnds fulfillment capabilities. Where ServiceNow or another ITSM process is already the preferred request experience, the systems can complement one another.

ServiceNow / ITSM User-facing selection and configured workflow
→
SecurEnds Governed fulfillment / provisioning / deprovisioning
→
Target Systems Applications, directories, IdPs, and other endpoints

ITSM Integration

Use a product screenshot or integration architecture image here when available.

PRODUCT / INTEGRATION SCREENSHOT PLACEHOLDER ServiceNow request → SecurEnds fulfillment → target system status
Business, Security & Governance Value

Access that is easier to request—and easier to control.

Better User Experience

A consumer-style catalog reduces friction and gives users clearer information about what access is available.

Least Privilege by Design

Encourage users to request additional access when needed rather than assigning broad access permanently through lifecycle rules.

Reduced Standing Privilege

Time-bound access helps remove temporary privileges systematically instead of waiting exclusively for a future review cycle.

Stronger Delegation Controls

Visibility and scope policies control the catalog a requester sees and the identities for whom that requester can act.

Consistent Governance

Flexible approvals, justification, notifications, request tracking, and fulfillment status bring structure to the complete process.

Audit Readiness

Request IDs preserve the evidence needed to understand who requested what, for whom, when, why, how it was approved, and how it was fulfilled.

Make access requests self-service without making access governance optional.

See how SecurEnds combines catalog-driven requests, policy-based visibility and scope, flexible approvals, time-bound access, fulfillment, and complete request traceability.

© SecurEnds — Access Request website content concept. Product screenshots and final brand styling can be inserted before publication.