Banks & Credit Unions

Start with the access review. Build toward continuous governance.

Bring core banking, directory, HR, business applications, service accounts, and other identity data into a governed process. Certify access, prove remediation, then expand into requests, lifecycle, identity security, and broader risk and compliance as your program matures.

See the Customer Journey → See UAR Pricing
Designed for financial institutions that need stronger access evidence today without committing to a full identity transformation on day one.
Financial Services Governance
From fragmented access to continuous control
Governed
Core Banking
Users · roles · entitlements · service accounts
Review
Active Directory / Entra
Groups · nested membership · business applications
Correlate
HR + Lifecycle Events
Joiners · movers · leavers · access changes
Control
Risk & Audit Evidence
Decisions · remediation · ownership · proof
Prove
Connect → certify → remediate → standardize → automate → monitor → prove.
The customer journey

One control can become the foundation for a broader governance program.

Most banks and credit unions do not need to solve everything at once. The journey can begin with the recurring access-review obligation, use that process to clean the data and establish ownership, then expand only when the next control is ready.

01 · Connect

Bring systems into scope

Core banking, AD/Entra, HR, business apps, databases, files, and service accounts.

02 · Certify

Run access reviews

Route business-readable access to managers, application owners, and other accountable reviewers.

03 · Remediate

Close revoke decisions

Track tickets, supported automation, exceptions, and reconciliation through completion.

04 · Standardize

Build access patterns

Use cleaned production data to create repeatable access templates and detect risky combinations.

05 · Automate

Add requests & lifecycle

Control how new access is requested, approved, fulfilled, changed, and removed.

06 · Monitor

Add identity context

See dormant entitlements, usage signals, non-human identities, and emerging identity risk.

07 · Prove

Extend governance

Connect identity evidence with IT risk, vendor risk, policy, controls, and audit work.

Stage 01 · Establish visibility

Start by bringing the financial-services environment into scope.

The first problem is usually not the certification workflow itself. It is getting trustworthy access data from the systems the institution actually relies on.

Customer outcomeA governed inventory of who has access to what across the systems included in the review program.
Core bankingCore-platform users, roles, entitlements, and other access data.
AD / EntraGroups, nested membership, directory access, and application relationships.
HR / system of recordEmployment status and identity attributes used for correlation and lifecycle context.
Business applicationsLending, payments, finance, collaboration, and other systems in scope.
DatabasesAccess data collected through supported database extraction methods.
File-fed systemsCSV, SFTP, reports, and other supported ingestion paths for difficult applications.
Service accountsNon-human credentials that require ownership, classification, and review.
Cloud / SaaSApplications and identity sources that sit outside the core banking stack.

Core-system coverage

SecurEnds documentation includes onboarding and reporting guidance for financial-services systems such as Fiserv Premier and Jack Henry environments, alongside directory, database, SFTP, and Flex Connector methods. The goal is not to force every system through the same connector pattern—it is to get the access into scope in a controlled way.

Stage 02 · Certify

Turn raw access into a review a business owner can actually complete.

Once the data is connected and correlated, the institution can move from fragmented exports to a repeatable certification process.

Customer outcomeEvery in-scope access decision has a reviewer, decision, timestamp, and supporting context.
01

Correlate

Match employees, accounts, systems, and entitlements.

02

Assign

Route access to managers, application owners, entitlement owners, or other accountable reviewers.

03

Decide

Keep, revoke, comment, or manage exceptions with business-readable context.

04

Escalate

Use reminders, delegation, escalation, and campaign tracking to keep the review moving.

05

Record

Retain certification history for reporting and audit evidence.

Human access

Review employees, contractors, privileged users, application accounts, and entitlement assignments across the systems in scope.

Non-human access

Bring service accounts into a governed process with classification, ownership, and review where appropriate rather than leaving them outside the certification population.

Stage 03 · Remediate

Make “revoke” mean the access was actually addressed.

A certification is incomplete if the decision and the change are separated. Keep the remediation path tied to the original review decision.

Customer outcomeA traceable record from reviewer decision through revocation, exception, reconciliation, or closure.

Ticket-based fulfillment

Create a controlled handoff to IT or application administrators when the target system requires manual action.

Supported automation

Use direct provisioning or deprovisioning where the target and implementation support it.

Reconciliation

Track completion and preserve the proof that the requested access change was actually closed.

Revocation Workflow
Payments Admin · Remove access
Closed
Reviewer decision
Revoke · Application Owner · May 14
Recorded
Fulfillment task
ServiceNow ticket created · Owner: IT Operations
Completed
Reconciliation
Access no longer present in source data
Verified
Stage 04 · Standardize

Use the cleaned environment to define what normal access should look like.

After one or more review cycles remove stale access and clarify ownership, the production data becomes more useful for building repeatable access patterns.

Customer outcomeCommon access is standardized; exceptions become easier to identify and govern.

Access Analysis

Study actual access patterns to identify common combinations, outliers, and candidates for standardized access.

Access Templates

Create reusable combinations of stable application and entitlement access rather than rebuilding the same permissions user by user.

Segregation of Duties

Identify conflicting access combinations and make those rules part of future access design and approval.

Stage 05 · Automate

Move from reviewing yesterday’s access to controlling tomorrow’s access.

Once the organization knows what appropriate access looks like, it can extend governance into the way access is requested, approved, granted, changed, and removed.

Customer outcomeNew access follows a defined approval and fulfillment path instead of becoming the next cleanup project.

Access Request

  • Self-service requests for applications and entitlements
  • Standardized access templates
  • Multi-level approval workflows
  • SoD and policy checks where configured
  • Temporary or time-bound access use cases
  • Request status and audit history

Joiner / Mover / Leaver

  • Use HR or other authoritative identity data as the lifecycle trigger
  • Assign standard access based on identity attributes and templates
  • Manage department, role, or location changes
  • Remove access during termination and offboarding
  • Automate supported targets and track controlled fulfillment elsewhere
Stage 06 · Monitor

Add evidence about how access is actually being used.

A certification tells you that access was approved. The next maturity step is understanding whether that entitlement is active, dormant, risky, or associated with a non-human identity that needs stronger ownership.

Customer outcomeReview decisions can be informed by usage and identity-risk context instead of entitlement data alone.

IdentityWatch

Use entitlement-usage and identity-security context to identify dormant access, review candidates, and suspicious activity patterns in supported identity environments.

Non-Human Identity

Classify service accounts, establish accountable owners, include them in governance, and manage them through their lifecycle.

AI Identity

Extend the identity inventory and ownership model as AI agents and AI-connected identities begin to act across applications and data.

Stage 07 · Prove

Extend identity evidence into the broader risk and compliance program.

Access governance and GRC solve different operational problems, but financial institutions often need both as part of the same control environment.

Customer outcomeIdentity controls, risk assessments, third-party reviews, policies, remediation, and evidence become easier to operate and defend.

IT Risk

Assess technology and application risk, assign ownership, prioritize findings, and track remediation.

Vendor Risk

Run reusable vendor assessments, schedule reassessments, maintain evidence, and track third-party findings.

Policy & Controls

Organize policies, control questionnaires, evidence, findings, and reporting across the compliance program.

The journey by stakeholder

Each team gets a different outcome from the same governance program.

Compliance / Audit

Repeatable reviews, evidence, exception history, remediation proof, and less manual evidence collection.

IT / IAM

A defined way to ingest access, automate the right systems, and control the rest without endless spreadsheet coordination.

Application Owners

Business-readable access, clear review scope, and accountable approval or remediation decisions.

Employees / Managers

Cleaner access requests, clearer approvals, and less friction getting the right access when the program expands.

Executives / Board

Evidence that access, identity risk, third parties, and remediation are being governed through defined processes.

How customers can expand

Buy the control you need now. Add the next capability when it earns its place.

Phase 1

User Access Reviews

The usual starting point for banks and credit unions.

  • Core + directory + apps
  • Reviewer workflows
  • Remediation evidence
Phase 2

Access Governance

Move from periodic certification into continuous control.

  • Access Request
  • Lifecycle / JML
  • Templates & SoD
Phase 3

Identity Security

Add usage and identity-risk context.

  • IdentityWatch
  • Non-human identity
  • AI identities
Phase 4

Risk & Compliance

Extend governance into broader risk and third-party programs.

  • IT Risk
  • Vendor Risk
  • Policy & controls
Exam-ready evidence

Be ready to show the entire chain of control.

The strongest evidence is not just a final report. It is the history showing what was in scope, who made the decision, what happened next, and how closure was verified.

  • Who has access to core and business systems?
  • Who reviewed and approved that access?
  • Which access was revoked or excepted?
  • Was the removal completed and reconciled?
  • Are service accounts and other non-human identities governed?
  • How is access changed when someone joins, moves, or leaves?
  • What evidence supports the control today?
Evidence Package
Quarterly Access Governance
Ready
Certification report
Reviewers · decisions · timestamps · comments
Complete
Revocation evidence
Tickets · provisioning · reconciliation
Complete
Exceptions
Owner · rationale · status
Tracked
Control history
Repeatable evidence across review cycles
Retained
Start with your real environment

Bring us the systems you review today—and the ones you struggle to include.

We’ll show how SecurEnds can start with your immediate access-governance requirement and what the expansion path would look like if you later add requests, lifecycle, identity security, or GRC.

1. Systems

Core banking, AD/Entra, HR, business applications, files, databases, and service accounts.

2. Review process

Who reviews, how often, what gets escalated, and how revocations are fulfilled.

3. Next control

Access Request, lifecycle automation, IdentityWatch, non-human identity, or GRC.

Walk Through My Environment →
Financial services walkthrough

See the customer journey using the systems and controls you already have.

Start with one access-review use case. Then see how the same identity and access foundation can support remediation, requests, lifecycle, identity security, and broader governance over time.

Book a Financial Services Demo See UAR Pricing