Hospitals & Health Systems

Govern who can reach the systems, data, and privileges behind patient care.

Bring EHR access, clinical applications, pharmacy, laboratory, imaging, revenue cycle, HR, vendors, privileged IT accounts, and other identity data into a repeatable governance process. Certify access, close revocations, control workforce changes, and retain evidence for security, privacy, and audit.

Built for healthcare organizations where employees, physicians, residents, agency clinicians, students, contractors, vendors, volunteers, and service identities can all require different access—and different expiration rules.
Healthcare Access Governance
Access requiring attention
Clinical view
EHR · Emergency Department Role
Clinician transferred to outpatient care 30 days ago
Review
Pharmacy · Medication Administration
Agency nurse · assignment ends Friday
Time-bound
Patient Accounting · Refund Approval
Revenue cycle supervisor · elevated authority
Certify
PACS · Vendor Support Admin
Third-party support account · privileged access
Third party
Govern clinical and administrative access using context a reviewer understands—not only the technical permission name.
Why healthcare access is different

The workforce changes constantly. Access still has to remain appropriate.

Hospitals and health systems have an unusually fluid identity population. A clinician can change unit, facility, specialty, rotation, employment arrangement, or care setting without leaving the organization. Temporary and external users can also require rapid access without becoming permanent access holders.

Clinical record access

Who can view, create, change, or export patient information in the EHR and connected clinical systems?

Ordering & treatment workflows

Who holds ordering, results, medication, procedure, or other clinical-system permissions tied to the person’s current role?

Pharmacy & medication systems

Who can access pharmacy, dispensing, medication-administration, or other sensitive medication workflows?

Patient financial access

Who can change patient accounts, approve refunds, adjust balances, or work claims and revenue-cycle processes?

Privileged technology access

Who can administer the EHR, PACS, databases, cloud environments, interfaces, or clinical applications?

Third-party & temporary access

Which vendors, agency clinicians, students, researchers, contractors, or affiliates still have access after the need changes?

Access governance complements—but does not replace—medical staff credentialing, privileging, or clinical scope-of-practice processes. SecurEnds governs system and entitlement access.
The healthcare customer journey

Start with access certification. Build toward continuous workforce and identity governance.

Begin with the applications creating the most review and audit effort, use those campaigns to improve ownership and data quality, then extend the same governance foundation into access requests, lifecycle automation, non-human identities, and broader cyber-risk evidence.

01 · Discover

Map clinical access

EHR, pharmacy, lab, imaging, revenue cycle, HR, directory, vendors, and other systems.

02 · Certify

Review appropriate access

Route roles and entitlements to managers, application owners, and accountable reviewers.

03 · Remediate

Close access changes

Track revocations, exceptions, tickets, supported automation, and reconciliation.

04 · Standardize

Build job-based patterns

Use clean data to define common access for units, job functions, and repeatable populations.

05 · Automate

Control workforce events

Joiners, transfers, rotations, agency staff, students, contractors, and terminations.

06 · Monitor

Extend beyond employees

Watch dormant access, privileged access, service identities, integrations, vendors, and AI identities.

07 · Prove

Support HIPAA & cyber governance

Retain evidence of access decisions, termination, remediation, and risk ownership.

Stage 01 · Discover

Bring the healthcare application estate into the review population.

Access data is often spread across the EHR, clinical applications, directories, databases, SaaS platforms, vendor systems, and manually exported reports.

Customer outcomeA governed view of users, accounts, systems, and entitlements across applications that matter to patient care, privacy, finance, and security.
EHR / EMREpic, Oracle Health/Cerner, MEDITECH, and other EHR environments.
Imaging / PACS / RISRadiology, imaging archives, diagnostic viewers, and administration.
LaboratoryLIS, lab workflows, results, interfaces, and technical access.
Pharmacy / MedicationPharmacy information systems, medication administration, dispensing, and related platforms.
Revenue CycleRegistration, scheduling, billing, claims, collections, refunds, and patient accounting.
ERP / Finance / Supply ChainGeneral ledger, procurement, payroll, materials, and financial administration.
HR / WorkforceEmployees, physicians, contractors, affiliates, students, volunteers, and agency workers.
Identity / InfrastructureAD/Entra, Okta, SaaS, databases, files, privileged accounts, and service identities.

Do not exclude a clinical system because it is difficult to integrate.

Use the supported onboarding method that fits each system—standard connector, directory relationship, database extraction, API, secure file/SFTP, or another controlled ingestion path.

Stage 02 · Certify

Give reviewers the clinical and workforce context needed to decide.

A technical entitlement rarely tells a nurse manager, department leader, or application owner whether access is still appropriate. Pair access with current role, department, location, employment relationship, and application context.

Customer outcomeAccess decisions tied to the person’s current healthcare role—not simply what the application says they have.
Clinical Access Review
Access needing context
68% complete
Emergency Department Clinical Role
A. Chen · moved to Cardiology clinic 46 days ago
Review
Medication Administration
S. Jones · agency nurse · assignment ends Aug 31
Expire?
Patient Accounting · Refund Approval
R. Davis · Revenue Cycle Supervisor · used this month
Keep?
PACS Administrator
Vendor support · privileged third-party account
Review
Show who the person is now, what the entitlement means, who owns it, and whether the business need still exists.
Stage 03 · Remediate

Make a revoke decision measurable.

If a reviewer removes access, follow that decision through fulfillment and confirm that the entitlement no longer exists.

Customer outcomeA traceable record from reviewer decision to ticket, automated change, exception, reconciliation, or closure.

Clinical application change

Route the revoke action to the right application team or supported automated target and retain ownership and status.

Temporary / affiliate access

Remove access tied to agency assignments, student rotations, research participation, contractors, volunteers, or external support.

Reconciliation

Confirm the change against source data and preserve evidence that the risk was actually addressed.

Stage 04 · Standardize

Use clean access data to separate normal job access from exceptions.

After stale permissions are removed, access patterns can support consistent packages for stable workforce populations.

Customer outcomeMore repeatable access for common roles and more visible exceptions requiring additional approval.

Access Analysis

Find common combinations for nurses, schedulers, billing teams, pharmacists, lab staff, department administrators, and other repeatable populations.

Access Templates

Create reusable access packages based on job function, department, facility, or other stable attributes where the pattern is understood.

SoD & high-risk combinations

Identify combinations that deserve extra scrutiny across finance, administration, privileged technology, pharmacy, or other sensitive workflows.

Stage 05 · Automate

Control the workforce events unique to healthcare.

Healthcare lifecycle events are not limited to hire and termination. Unit transfers, clinical rotations, agency staffing, students, affiliates, leaves, and vendor support all create access changes that can outlive the original need.

Customer outcomeAccess follows the person’s current relationship, role, location, and time-bound assignment.
Transfer

Nurse moves from ICU to outpatient clinic

Add the new clinic access while identifying ICU-specific access that should be removed.

Rotation

Resident changes service line

Adjust access for the next rotation and expire permissions associated with the prior service or facility.

Temporary staffing

Agency clinicians added for surge coverage

Grant defined access for the assignment and route expiration or review based on the known end date.

Vendor / contractor

Clinical-system support ends

Remove named accounts, remote support privileges, shared/service identities, and residual access tied to the relationship.

Access Request

Give employees and approved affiliates a controlled way to request applications, entitlements, templates, or temporary access through appropriate approvals.

Lifecycle & fulfillment

Use authoritative identity events to drive supported provisioning/deprovisioning and controlled ticket-based fulfillment where administrator action is still required.

Stage 06 · Monitor

Extend identity governance beyond the workforce directory.

Healthcare applications depend on service accounts, interfaces, vendors, privileged administrators, automation identities, device-related accounts, and increasingly AI-enabled workflows.

Customer outcomeA more complete identity inventory with accountable owners and risk context across human and non-human access.

Service & integration accounts

Classify and assign owners to accounts used by interfaces, data exchange, imaging, pharmacy, laboratory, databases, and other automated workflows.

IdentityWatch

Add entitlement-usage context in supported identity environments to surface dormant access and improve review decisions.

AI identities & agents

Extend ownership and access governance as AI-enabled agents begin interacting with clinical, administrative, service, and data workflows.

Stage 07 · Prove

Turn access governance into repeatable HIPAA and cyber evidence.

Access reviews alone do not equal HIPAA compliance. They can, however, create useful evidence around workforce access, authorization, modification, termination, technical access controls, and remediation.

Customer outcomeA defensible history of who had access, who reviewed it, what changed, and whether obsolete access was removed.
HIPAA Security Rule

Access governance supports existing Security Rule controls.

  • Workforce security and appropriate access to ePHI.
  • Termination procedures when a workforce relationship ends.
  • Information access management and authorization of access to ePHI.
  • Establishing, documenting, reviewing, and modifying user access rights.
  • Technical access controls and unique user identification.
  • Audit controls for recording and examining activity in systems containing or using ePHI.

SecurEnds can provide identity-governance evidence supporting these controls; it does not by itself establish HIPAA compliance.

HHS Healthcare Cybersecurity Goals

Identity and access management is a named healthcare cybersecurity practice.

  • Promptly revoke credentials for departing employees, contractors, affiliates, and volunteers.
  • Use unique credentials to improve accountability and reduce unauthorized access.
  • Separate standard user and privileged administrative accounts.
  • Apply identity and access management practices across the healthcare environment.
  • Address vendor and supplier cybersecurity risk where third parties access systems or information.

The HHS Healthcare and Public Health Cybersecurity Performance Goals are voluntary sector-specific goals.

About the proposed HIPAA Security Rule update

HHS issued a Notice of Proposed Rulemaking in December 2024 to strengthen the HIPAA Security Rule. This page is intentionally based on the existing Security Rule and current HHS healthcare cybersecurity guidance rather than treating proposed requirements as final law.

Questions a hospital access program should be able to answer

Make the evidence specific to healthcare operations.

Which users still have EHR roles from a prior department, facility, specialty, or clinical rotation?
Which agency clinicians, residents, students, volunteers, affiliates, or contractors still have access after the assignment changed?
Who has privileged administrative access to the EHR, PACS, databases, cloud environments, interfaces, or clinical systems?
Who can approve patient-account refunds, change balances, or perform other elevated revenue-cycle actions?
Which service accounts and integration identities connect clinical systems, imaging, pharmacy, laboratory, financial systems, and data feeds—and who owns them?
When an employee or affiliate left, can you show when access was removed from each in-scope system?
When a reviewer revoked an entitlement, can you show the fulfillment task and evidence the access disappeared?
Which dormant or rarely used entitlements should be challenged instead of automatically recertified?
The SecurEnds healthcare adoption path

Start with the access control creating the most work. Expand as the program matures.

Phase 1

User Access Reviews

EHR, clinical systems, revenue cycle, identity sources, privileged access, affiliates, and other in-scope applications.

Phase 2

Access Governance

Requests, lifecycle, time-bound access, access templates, SoD, and controlled fulfillment.

Phase 3

Identity Security

Usage context, dormant access, service accounts, non-human identity, AI identities, and identity risk.

Phase 4

Risk & Compliance

IT risk assessments, vendor risk, policy, controls, findings, remediation, and evidence.

Make the demo healthcare-specific

Bring one EHR, clinical, revenue-cycle, or temporary-workforce access problem.

We’ll show how the identity data, entitlement context, reviewer workflow, revocation process, and evidence would work in SecurEnds—then map the expansion path for requests, workforce lifecycle, service identities, vendor access, and broader risk governance.

Healthcare walkthrough

Show us the systems and workforce populations that are hardest to govern today.

Start with one access-review population and one difficult application. We’ll show the review, remediation, evidence, and the next governance step without requiring a full identity transformation.