Ticketing Configuration - SecurEnds

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Identity Governance

1

User Access Reviews

SecurEnds Deployment

8

Architecture Overview
System Requirements
- Installation
- Supported Browsers
SecurEnds Agent Deployment

Implementation

4

Implementation Phases
Data Transformation
- File Uploads

Connectors

50

Overview of Connectors
Azure Active Directory
- Set up Azure Active Directory
- Configuration Details
Active Directory
- Set up Active Directory
- Configuration Details
AWS
Confluence
- Set up Confluence
- Configuration Details
Flex Connectors
G-Suite
- Set up G-Suite
- Configuration Details
GitHub
- Set up GitHub
- Configuration Details
GitLab
- Set up GitLab
- Configuration Details
Jira
- Set up Jira
- Configuration Details
MySQL
- Set up MySQL
Office 365
- Set Up Office 365
- Configuration Details
Okta
- Set up Okta
- Configuration Details
Salesforce
- Set up SalesForce
- Configuration Details
ServiceNow
- Set up ServiceNow (User Access Reviews)
- Configuration Details
ZenDesk
- Set up Zendesk (for access reviews only)
Ultipro / UKG
- Set up UltiPro/UKG (SOR only)
- Configuration Details
Fiserv (Premier)
- Set up Fiserv (Premier)
- How to generate SCM/0350 report from Fiserv Premier
Jack Henry (SilverLake)
- Set up Jack Henry (SilverLake)
- How to generate the IS9143P and IS9141P txt reports from Silverlake Menu
Google Drive
- Set up Google Drive
- Configuration Details
Google Cloud
- Set up Google Cloud
- Configuration Details
Dropbox
- Set up Dropbox
- Configuration Details
Slack
- Configuration Details
- Set Up Slack
Snowflake
- Set Up Snowflake
- Configuration Details
BOX
- Set Up BOX
- Configuration Details
ADP
- Configuration Details

Frequently Asked Questions

13

Login
System of Record
Applications
User Access Reviews
Azure Active Directory
SecurEnds Agent
FTP/SFTP
DB Extract
How do I review role or group permissions for CSV applications?
Use Cases

Reviewer Instructions

3

Reviewer’s Login
Conducting Access Reviews as a Manager/Reviewer
Conducting User Access Reviews

Release Notes

35

Q3 2026 Version 2.381
q3-Rl-Notes-2026
Q3 2026 release notes
Q4 2024 Versions 2.374 (01/06/2025)
Q3 2024, Version 2.373 (10/01/2024)
Q2 2024, Version 2.372 (7/01/2024)
Q1 2024, Version 2.371 (4/01/2024)
Version 2.369 (01/01/2024)
Version 2.367 (10/01/2023)
Version 2.366 (06/19/2023)
Version 2.364 (4/10/2023)
Version 2.362 (03/10/2023)
Version 2.361 (02/06/2023)
Version 2.359 (01/06/2023)
Version 2.357 (12/05/2022)
Version 2.356 (11/04/2022)
Version 2.355 (10/03/2022)
Version 2.354 (09/02/2022)
Version 2.353 (08/01/2022)
Version 2.352 (07/01/2022)
Version 2.351 (06/01/2022)
Version 2.349 (05/01/2022)
Version 2.347 (04/01/2022)
Version 2.345 (03/01/2022)
Version 2.343 (02/01/2022)
Version 2.342 (01/08/2022)
Version 2.340 (12/01/2021)
Version 2.338 (11/01/2021)
Version 2.335 (09/28/2021)
Version 2.333 (08/31/2021)
Version 2.312 (5/9/2021)
Version 2.309 (4/25/2021)
Version 2.305 (4/12/2021)
Version 2.300 (03/29/2021)
Version 2.272 (1/11/2021)

Credential Entitlement Management (CEM)

36

Login
System of Record (SOR)
- SOR Overview
- Set up SOR
Applications
Ticketing Configuration
Campaigns
Post Review
Email Templates
- Overview of Email Templates
- Creating Email Templates
SecurEnds Roles
Single Sign-On (SSO)
Mindmap
- Mindmap
Default UI Configuration
- Settings Description and Explanation
- Default UI Configuration Basics

Test category

2

Nested test
- Nested document
- Test document

View Categories

Home
documentation
Credential Entitlement Management (CEM)
Ticketing Configuration

Ticketing Configuration

Overview of Ticket Creation
Email Configuration
Jira Ticketing Configuration
Service Now Ticketing Configuration
TrackIT Ticketing Configuration

Headquarters

4780 Ashford Dunwoody Road,
Suite 540, #528,
Atlanta, GA 30338-5504

Phone: (470) 816-6666

Contact Us Form

Company

About Us

SecurEnds is a modern Identity Governance and Administration (IGA) platform that automates user access reviews, streamlines access requests, and enforces segregation of duties to ensure least privilege access for both human and non-human identities.

QUICK LINKS

Identity Governance & Administration (IGA)
User Access Reviews
What Is a User Access Review
Segregation of Duties (SoD)
Identity Analytics
Access Request
T-Hub SCIM
Entitlement Management
Just-In-Time Provisioning
Identity Lifecycle Management

Service Desk

Discover User Access Reviews

Product Documentation

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